Synergy Safety Group Admin console
Portal

Admin

Manage companies, user access, and service entitlements.

Checking access…
Companies & Access
Tools
Per-customer sites
Consultant assignments
Who sees what
Users
Requests

Toggle each tool on or off per customer — a checked box means that customer sees and can open that tool in their portal. Columns are grouped by service. Only customer-facing tools appear here; consultant-only tools are managed on the Tools tab and are never shown to customers.

When a tool is switched off, the small tag under the box controls what that customer sees. Locked shows the tool greyed out with a “Request access” button, so they can ask for it. Hidden removes it from their portal completely — no card, no upsell, they never know it exists. Click the tag to switch. A dashed tag means it is inheriting the catalog default; a solid one was set for that customer. This never affects a tool the customer owns.

ToolServiceURLSSO Customer-visibleConsultantActive

Check Customer-visible to let this tool appear in customer portals (then grant it per company on the Access tab). Uncheck it to make the tool consultant-only — customers never see it. Check Consultant to include the tool in every consultant's workspace; uncheck it to hide the tool from consultants. Untick Active to retire a tool without deleting its history.

Bulk import per-customer site URLs

One line per customer site: Company, Tool, URL. Company matches by name or ID; Tool matches by name or key. Each line grants that tool to the company and points it at their own site. Paste a whole roster at once.

CompanyToolSite URL (blank = shared default)

Every customer × tool that's switched on appears here. Set a Site URL to give that customer their own deployment; leave it blank to use the tool's shared default URL. Editing one and clicking Save updates just that customer's link.

Check a box to assign a consultant to a customer. Each assigned consultant sees that customer's own tool links (their per-customer deployments from the Per-customer sites tab) in their workspace under Your Customers. A customer can have more than one consultant. Only consultant/admin accounts appear as columns — set a user's role on the Users tab first.

Per-person tool access

Pick a customer to see every login at that company against the tools the company owns. Every box starts checked — that's "everyone here sees it." Uncheck a person and that tool disappears from their portal entirely (no locked card, no link) and the portal refuses to open it for them. Re-check everyone and the tool goes back to company-wide.

Only tools switched on for this company on the Companies & Access tab appear here. Consultants and portal admins are not listed — staff see every tool regardless. While a tool is restricted, a newly invited user at that company gets no access to it until you check them here (it fails closed on purpose).

Invite & pre-assign a user

Enter an email, pick their company and role. They get a one-time login link by email and are assigned right now — so their company's tools show up the moment they click through. Grant that company its tools on the Access tab first.

EmailNameCompanyRole

Assign each customer login to a company so their entitlements resolve. Set role to admin to grant portal-admin access. Users also appear here on their own after a first login.

WhenEmailServiceMessage